Terms of Use
These Terms of Use constitute a legally binding agreement between you and our online gaming platform operating under New Zealand gambling legislation. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws. These terms govern your use of our platform, including all gaming activities, financial transactions, and related services. Please review these terms carefully before proceeding with registration or gameplay.
Last updated: January 20, 2026
1. Acceptance and Eligibility Requirements
By creating an account and using our services, you confirm your acceptance of these Terms of Use and represent that you meet all eligibility criteria. Your continued use of our platform constitutes ongoing acceptance of any updates or modifications to these terms.
- You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
- You must be legally entitled to participate in online gambling activities under New Zealand law
- You are not a resident of any jurisdiction where online gambling is prohibited
- You have not been previously excluded or banned from gambling activities
- You possess the legal capacity to enter into binding agreements
- All information provided during registration must be accurate, complete, and truthful
- You acknowledge that gambling involves financial risk and you participate voluntarily
We reserve the right to verify your identity, age, and location at any time. Failure to provide requested documentation may result in account suspension or closure.
2. Account Registration and Management
Account creation requires providing accurate personal information and accepting full responsibility for all account activities. Each individual may maintain only one active account on our platform.
Registration obligations include:
- Providing truthful and complete personal details including full name, date of birth, and address
- Creating secure login credentials and maintaining their confidentiality
- Immediately notifying us of any unauthorized account access or security breaches
- Keeping account information current and accurate through regular updates
- Complying with identity verification procedures when requested
- Not sharing account access with third parties under any circumstances
- Accepting responsibility for all transactions conducted through your account
Account holders must promptly update their information when circumstances change. We may suspend or terminate accounts that contain false, outdated, or incomplete information.
3. Gaming Rules and Fair Play Standards
All gaming activities must comply with our fair play policies and applicable New Zealand gambling regulations. We employ certified random number generators and maintain transparent gaming practices to ensure fairness.
| Game Category | Minimum Bet (NZD) | Maximum Bet (NZD) | RTP Range |
|---|---|---|---|
| Slot Machines | 0.10 | 500.00 | 94-98% |
| Table Games | 1.00 | 2,000.00 | 95-99% |
| Live Casino | 5.00 | 5,000.00 | 96-99% |
| Progressive Jackpots | 0.25 | 100.00 | 92-96% |
Prohibited gaming activities include:
- Using automated software, bots, or artificial intelligence to place bets
- Exploiting software vulnerabilities or technical malfunctions for unfair advantage
- Colluding with other players or engaging in fraudulent gaming practices
- Attempting to manipulate game outcomes through unauthorized means
- Using insider information or engaging in advantage play techniques
- Creating multiple accounts to circumvent betting limits or bonus restrictions
4. Financial Transactions and Payment Processing
All financial transactions must be conducted through approved payment methods and comply with New Zealand anti-money laundering regulations. We maintain strict security protocols to protect your financial information.
Payment processing requirements:
- Deposits must originate from accounts registered in your name
- Minimum deposit amounts vary by payment method but generally start at NZD 10
- Maximum deposit limits may be imposed for responsible gambling purposes
- Withdrawal requests require identity verification and may take 1-5 business days
- Withdrawal amounts cannot exceed cumulative deposits plus legitimate winnings
- Currency conversion fees may apply for non-NZD transactions
- Dormant account fees may be charged after 12 months of inactivity
- All transactions are recorded and may be reported to relevant authorities
We reserve the right to refuse transactions that appear suspicious or violate our terms. Chargebacks or payment disputes may result in immediate account suspension pending investigation.
5. Bonuses, Promotions, and Wagering Requirements
Promotional offers are subject to specific terms and conditions that must be met before bonus funds can be withdrawn. All bonuses have expiration dates and wagering requirements that vary by promotion type.
Bonus terms include:
- Wagering requirements typically range from 25x to 50x the bonus amount
- Different games contribute varying percentages toward wagering requirements
- Maximum bet limits apply when using bonus funds, usually NZD 5-10 per spin
- Bonus funds must be used within specified timeframes or will expire
- Only one bonus may be active per account at any given time
- Attempts to abuse promotional offers may result in bonus forfeiture
- Management reserves the right to modify or cancel promotions at any time
Promotional abuse includes creating multiple accounts, irregular betting patterns, or exploiting technical issues to gain unfair advantages from bonus offers.
6. Responsible Gambling and Player Protection
We are committed to promoting responsible gambling practices and providing tools to help players maintain control over their gaming activities. Our platform includes various protective measures designed to prevent gambling-related harm.
Available protection tools include:
- Daily, weekly, and monthly deposit limits that can be adjusted upon request
- Session time limits to help manage playing duration
- Self-exclusion options ranging from 24 hours to permanent closure
- Reality check notifications to remind players of time spent gambling
- Links to professional gambling addiction support services
- Account history and spending analysis tools
- Cooling-off periods for temporary breaks from gambling activities
- Family and friend referral systems for concerned parties
If you believe you may have a gambling problem, we encourage you to seek professional help and utilize our responsible gambling tools. New Zealand players can contact the Gambling Helpline at 0800 654 655 for confidential support.
7. Intellectual Property and Software Usage
All software, games, graphics, text, and other materials on our platform are protected by intellectual property laws and remain the property of their respective owners. Users receive a limited license to access and use our services for personal entertainment purposes only.
Intellectual property restrictions include:
- No copying, reproducing, or distributing any platform content without authorization
- Prohibition against reverse engineering or attempting to extract source code
- Restrictions on using our trademarks, logos, or branding materials
- Limitations on creating derivative works based on our games or software
- Requirements to respect third-party intellectual property rights
- Prohibition against commercial use of any platform materials
Any suspected intellectual property infringement should be reported immediately to our legal department for investigation and appropriate action.
8. Limitation of Liability and Legal Disclaimers
Our liability is limited to the extent permitted by New Zealand law, and we disclaim responsibility for certain types of damages or losses that may occur during platform usage.
Liability limitations include:
- We are not responsible for technical malfunctions, internet connectivity issues, or third-party service failures
- Players assume full responsibility for their gambling decisions and any resulting financial losses
- Our maximum liability for any claim shall not exceed the amount deposited in your account during the preceding 12 months
- We disclaim liability for consequential, indirect, or punitive damages
- Force majeure events may temporarily suspend services without compensation
- Software errors or game malfunctions void affected transactions and gameplay
- We are not liable for losses resulting from account security breaches caused by user negligence
- Tax obligations related to gambling winnings remain the player’s sole responsibility
These terms are governed by New Zealand law, and any disputes will be resolved through binding arbitration or New Zealand courts. By using our services, you acknowledge understanding these limitations and agree to resolve disputes through specified legal channels. We reserve the right to modify these terms with appropriate notice to users, and continued platform usage constitutes acceptance of any changes.
